Business Analyst

Profile

SCOPE OF THE PROJECT:
The SCDHHS MMRP DDI team is responsible for the Design, Development, and Implementation
of the system. They will be responsible for developing and/or reviewing (DDI) artifacts including Business Requirement Documents (BRD), Technical Design Specifications (TDS), and Architectural Design Documents (ADD).
OBJECTIVES TO BE FULFILLED BY CANDIDATE:
Specific duties include:
• Performs systems analysis activities for the Production MMRP systems.
o Gathers and develops business requirements and acceptance criteria for Production defects and enhancements
o Develops DDI artifacts compliant with established processes and rules
o Communicates with business owners, contractor analysts, and developers as needed throughout the SDLC
o Reviews QA and UA test cases and provides feedback
o Advises the DDI Manager on operational impacts, technical analysis, and other concerns
• Acts as a subject matter expert (SME) for the Production MMRP systems including IBM Cúram and associated processes.
o Attends and contributes to meetings regarding the existing and planned functionality of the MMRP systems
o Reviews business, functional, and technical requirements/documents and provides feedback
o Maintains knowledge and appropriate understanding of replacement eligibility systems through training, documentation review, and other means
o Communicates operational and technical concerns/observations to appropriate parties
• Attends assigned trainings and performs other duties as assigned
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• 1 year of Business Analysis experience with IBM Cúram Social Program Management
• 3 years of experience in government IT projects as a business/systems analyst or performing related duties
• 3 years of experience gathering and documenting business rules, requirements, and processes
• 2 years of Medicaid Eligibility or other social services experience
• Strong communication – written and verbal
• Excellent written and verbal communication skills
• Ability to develop well-written Use Cases consumable by business and technical staff
• Ability to gather business rules, requirements, and processes by interviewing business users and stakeholders and mining from documents, federal/state rules and regulations, etc.
• Knowledge of formal business process documentation including best practices.
• Understanding of business process modeling, including ability to utilize graphical process modeling tools
• Ability to effectively and professionally communicate with staff at all levels including executive leadership, middle management, front-line supervisors, and front-line workers
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• Experience working with and/or performing Business Analysis activities for IBM Cúram Medicaid solutions (HCR/CGIS)
• Experience working with Medicaid Eligibility policy and process
• Experience with any of the following software tools used by MMRP O&M:
• Atlassian Confluence
• Atlassian JIRA
• Bizagi Modeler
• Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Microsoft OneNote
• Microsoft SharePoint
• Splunk: Search & Reporting
• Experience with MMIS (Medicaid Management Information System) – operations or project/development
REQUIRED EDUCATION:
Bachelor's degree in a technical, business, or healthcare field.
Equivalent (4 years') experience in business/systems analysis and/or computer systems development/modification may be substituted.
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