Location
San Francisco, CA, United States
Posted on
Feb 23, 2022
Profile
At Delta Dental, our strategy is only as strong as the people who execute it! We are hiring individuals that are not just right for today but also for our future. We have built a foundation of high-trust by treating all people with dignity, making and keeping commitments, and consistently striving to do the right thing. Our leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We expect our employees to find ways to embrace positive change, be curious and challenge the status quo, and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other's strengths and sharing in successes.
The Applications Analyst is responsible for utilizing established analytical and research skills in the planning, organizing, and
conducting of a Business Needs Assessment, most commonly referred to as Business Requirements, for the development of
systems capabilities that are cost effective, creative, and that meet user's needs. The Analyst may engage in the solutions of
moderately complex challenges and may recommend and implement system configurations to accomplish moderately complex
project goals. The Analyst plays a durable role throughout the Development Lifecycle that includes gathering and
documenting business requirements, creating use case scenarios, modeling business process, and participating in the overall
planning that will ensure the system delivered meets the needs of the business.
How you will make an impact:
Independently, assists the business in building upon the project definition, description and vision
document, which may include scope, risk, and identification of stakeholders with frequent oversight
Plans, coordinates, and creates written documentation that clearly describes the needs of the business,
which may include Business Requirements, Business Use Cases, Process Models, Business Needs Analysis,
or Conceptual Design Documents
Gathers requirements, researches and analyzes existing, and proposed solutions in the development,
modification, or enhancement of programs or systems
Engages in dependency analysis, functional design, workflow analysis, use case analysis, data and process
modeling, and has a clear understanding of the current and future business rules
Participates in the Testing discipline by partnering with the Test Lead to support Test Planning, incident
research and analysis, Test strategy, QA and user acceptance testing functions, as needed
With occasional support from senior team members, participates in all aspects of the Requirements
discipline, including estimating, feasibility analysis, meeting facilitation, management and executive
reporting, change request management, issue tracking, process improvements, and project planning
Provides support as needed throughout the project lifecycle, participating directly in issue resolution,
break and hot fix support, and triage in the identification and resolution of all project incidents,
documentation maintenance and traceability as related to the Requirements discipline
Creates reports and analyzes data to identify solutions that meet business goals
Analyzes current processes and identifies existing or potential problems in order to discover new process
improvement opportunities
Performs other duties as requested or assigned
What we look for:
2 years of related work experience
Oracle HCM Cloud Fusion - Core HR experience required
Bachelor's degree
Experience in business analysis in a technical environment, supporting multiple small to large teams of
business and IT staff
Excellent communication, presentation, team and interpersonal skills
Strong critical thinking and abstract reasoning
Seeks out best practice to develop techniques for excellent problem solving
Multi-tasking abilities with project management skills
Data interpretation skills to form actionable suggestions to support business requirements
Ability to understand stakeholder needs and demonstrates creative thinking to provide solutions and
recommend system and process enhancements
Strong decision-making skills and process management to ensure stakeholders understand all the
conditions, environment, and measures in which the decision will be made
Ability to perform evaluation of historical trends to provide predictive insights
Offer solutions to resolve risks, conflicts, and assumptions
Ability to summarize requirements and connect requirements to business goals while anticipating system
impact
Strong research skills/ability to get an overview and dive into details independently with little to no
direction
Benefits and perks:
12 days starting vacation, 12 holidays, 9 sick days and your birthday off!
Low-cost premium medical insurance options
100% paid dental and vision insurance
Generous 401(k) matching and flat contribution
Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
Employee LiveWell program, focusing on overall employee well-being
Fertility and diabetes benefits
Employee discount program: AT&T/Verizon, entertainment, travel, and more!
Culture of learning: career development and tuition reimbursement
Career growth: we love promoting from within
#LI-CG1
#LI-Remote
At Delta Dental we:
Promote accountability, integrity and collaboration:
Our employees are collaborative, self-aware, and ethical. It is our expectation to do the right thing and follow through on commitments.
Foster professional development:
Our employees take ownership of developing themselves and others through coaching, mentoring and providing/being open to constructive feedback and identifying learning opportunities.
Value customers and cultivate positive experiences:
Our employees take time to build rapport with customers, while anticipating and exceeding their needs to ensure positive outcomes.
If you think this sounds like you, let's chat. We would love to tell you more!
To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: @lifeatddins on and , @deltadentalins on , and Delta Dental Ins. on .
ABOUT Delta Dental
Delta Dental covers more Americans than any other dental benefits provider. Our vision is to motivate and empower every employee so we're all inspired to take exceptional care of our customers, providers and each other. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology. Our employees take pride working for a purpose-driven organization and live our values of Trust, Service, Excellence and Innovation.
We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. **MEMBERS ONLY**SIGN UP NOW***., Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other classification protected by federal or state law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time.
Proof of eligibility to work in the United States must be provided if selected for hire.
Delta Dental* has enacted a COVID-19 vaccination policy to protect all employees and the communities we serve due to the ongoing impacts of the COVID-19 pandemic. Accordingly, we require all employees to be fully vaccinated for COVID-19. Are you able to comply with our policy of being fully vaccinated by your start date if an offer is made or have a medical or sincerely held religious exemption for receiving a COVID-19 vaccine? Failure to comply with our policy and submit proof of compliance or receive approval for a valid medical or sincerely held religious belief exemption prior to your start date will nullify any offer of employment extended to you.
*Delta Dental includes: **MEMBERS ONLY**SIGN UP NOW***., Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York
Category
Computer Systems Analysts
Education
Bachelor's Degree
Experience
2 to 20 years
Job type
Full time
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